In his new role as Client Services Manager, Cottingham will leverage his relentless passion for customer service excellence to help clients navigate opportunities in gaming by taking full advantage of the broad range of services GLI offers to clients of all sizes.
Cottingham will work closely with GLI leadership to drive sales and support the growing team of Account Executives and Client Service Coordinators, each of whom have a unique focus for success of suppliers and operators across North America.
As Senior Account Executives, Garcia and Karountzos will work closely with Cottingham, their respective account teams and GLI’s internal Engineering, Mathematics, Quality Assurance, and other departments, to aid both new and existing customers meet their regulatory compliance goals with the high level of professionalism and acumen that our clients have come to expect from GLI.
Regarding the promotions, VP of Client Services for North America Salim L. Adatia commented: “We could not be happier to see Patrick, Jamie, and Christos advance upwards at GLI. Each have proven their abilities to support our growing customer base in the next chapters of their success. Moreover, their varied backgrounds across traditional land-based gaming, sports betting, and iGaming will greatly benefit industry stakeholders that have come to depend on them and GLI both.”
“I am extremely proud of Patrick, Jamie and Christos and appreciate the enthusiasm, care, and attention they bring to their roles and our valued clientele on a daily basis,” Adatia concluded.
Source: GMB