In the satisfaction analysis are highlighted the main attributes that consumers point to the brand, such as trust and security in transactions, credibility, speed in withdrawals, the quality of the APP and the web platform - allowing easy navigation - and customer support.
"Being elected Consumer Choice for the second consecutive year reflects the consistency of our daily effort to provide more and better service to our customers,” says Ricardo Branquinho da Fonseca, Country Manager of Betano Portugal.
“In this sense, in addition to seeking to innovate and offer everything that most pleases consumers, we added this year to our portfolio of services, immediate surveys, something innovative and unique in the sector," adds da Fonseca.
"This distinction shows that our customers continue to recognize the work we have done and that our sports betting product is valued, which greatly honors us," concludes the executive.
Source: GMB
