"After having received the Consumer's Choice award for the second consecutive year, we are now also proud to win the Five Star Award. We are very grateful to our customers for the evaluation they make of our product and service," acknowledges Ricardo Branquinho da Fonseca, Country Manager at Betano Portugal.
"Receiving these recognitions is the result of our daily effort to provide a better service to our customers and to be recognized by them is very rewarding, it means that we are on the right path!", added the executive.
In evaluating the Five Star award, and in comparison with other five competitors, consumers highlighted safety, ease of use, and speed in the withdrawal process as important traits of Betano and, for these reasons, it is considered by consumers as extraordinary and really Five Stars.
As for the Consumer Choice awards, eight Sports Betting operators were evaluated and Betano won first place with an overall assessment of 85.95%, with the brand's analysis also highlighting the attributes of trust and security in transactions, credibility, fast withdrawals, quality of the APP and web platform and customer support.
Source: GMB
