Pay4Fun achieves RA100 certification and guarantees excellence in service

From now on, Pay4Fun has the RA1000 seal on the ‘Reclame Aqui’ service platform. The seal means excellence in service, which is a very important indicator of the quality of the company’s customer support.

Reputation is one of the most important requirements of ‘Reclame Aqui’. This is because consumers themselves are the ones who evaluate companies and decide their grade in this regard.

In this way, the greater the reputation on the platform, it means that the consumer’s experience with the company was better when solving a problem.

For this reason, the seal is so important to Pay4Fun. We received the RA1000 Seal for having an excellent resolution and customer satisfaction rating.

This means that Pay4Fun has a great range of success in its service, demonstrating its commitment to after-sales services to its consumers. “All this raises the level of confidence in our brand, products and services,” states the company

Five criteria to follow to be entitled to the RA1000 Seal:

• Have a number of reviews equal to or greater than 50
• Response rate equal to or greater than 90%
• Solution Index equal to or greater than 90%
• Average Ratings (given by the consumer) equal to or greater than 7
• New Business Index (Would you do business again?) equal to or greater than 70%

Another very important detail: for a company to guarantee the RA1000 Seal, in addition to all the requirements related to indexes and evaluations, the Reclame AQUI team performs an analysis to confirm that the company does not have any non-compliance, making it capable of becoming a company with RA1000.

Pay4Fun is the first financial transaction company, which operates in the entertainment market, to be authorized by the Central Bank of Brazil. The Pay4Fun solution can be integrated with the most diverse types of websites. Operations that partner with us have access to high quality services.

“We are a solid and recognized company in the market, which brings state-of-the-art technology and security to financial resources. The Pay4Fun platform allows you to make deposits, payments and transfers in a practical, fast and secure way. We have business partners from all over the world,” says ay4Fun.

Pay4Fun’s great differential is the service provided to its partners and end customers. Our company makes a point of providing excellent support, with highly trained employees and without robotic interactions.

“Become a Pay4Fun customer or partner and understand in practice why our company was referenced with the RA1000 seal of ‘Reclame Aqui’,” invites the company.

Source: Pay4Fun Blog