Games Magazine Brasil - What is your assessment of SGA System's overall performance and growth in 2023? Did it meet expectations, or did it exceed them?
Diogo Souza - Complacency and SGA System don't go together in the same sentence. Since our inception, we have been in constant renewal to always offer the best possible product to our customers, which ends up impacting customer loyalty and the emergence of many others referred by those who know our work. The year 2023 was a year of hard work and growth and undoubtedly exceeded our expectations. We are already looking forward to the challenges and achievements that 2024 will bring us.
What is your assessment of SGA's performance and growth in the Brazilian market in 2023?Despite 2023 being quite turbulent due to the anticipation of the regulation of the Brazilian market and, consequently, the scenarios that changed recurrently, our interest in complying with the obligations determined by the Brazilian government and our commitment to remain transparent in our relationships with customers and partners regarding possible future scenarios in the face of these changes has strengthened these relationships and increased the demand from third parties interested in hiring our services, a result of the credibility gained.
It is also worth noting that the performance and growth of our company in the Brazilian market in 2023 reflect an efficient execution of our strategic roadmap. The expansion of the team was a key factor, providing the necessary capacity to meet the growing demand and drive continuous innovation. The closing of new strategic partners, both local and global, strengthened our position in the market, opening doors to promising opportunities.
In summary, 2023 was marked by a successful execution of the roadmap, team expansion, strategic partnerships, and, above all, the positive impact of these initiatives on the results achieved by our clients. We are excited about the future and determined to continue building on these foundations.
Could you list the main achievements or goals reached?
One of our greatest accomplishments was the successful expansion of our casino games offering, allowing our customers to be at the forefront with the main players in the market. This expansion not only strengthened our position in the market but also effectively responded to the growing expectations of players, resulting in a positive impact on the financial results of our clients.
In addition, we made a significant presence at major industry fairs around the world. Participating in these events not only allowed us to showcase our innovative products and services but also established a valuable platform for interactions with potential customers and partners.
In the context of improvements in corporate governance, we invested in significant measures throughout the year to strengthen transparency, responsibility, and effectiveness in managing the company. We improved our internal policies, promoting an organizational culture based on ethical principles and good business practices. Robust corporate governance not only strengthened stakeholder confidence but also contributed to more efficient management aligned with the interests of all parties involved.
In your industry, what themes or technological advances do you think will dominate the market in 2024? What will be the future trends?
Without a doubt, data security and responsible gaming!
The importance of investing in tools of origin that prevent leaks of sensitive data is essential for operating in the technology market, especially regarding operations in the sports betting and online gaming market, given the significant volume of sensitive data requested by gaming licenses worldwide to prevent money laundering and provide reliability to operations.
In this regard, it is crucial that the operator has gaming licenses compatible with the countries they intend to operate in and has committed partners who remain aligned with the technical requirements raised by them. These measures ensure protection for the bettor and the operator and preserve the integrity of the sector.
Promoting the policy of responsible gaming is a necessary theme in the face of the current growth of the segment. It is undeniable that sports betting and online gaming are being disseminated worldwide, so it is essential to ensure that these are enjoyed in a healthy and safe way. To do so, the joint work of the gaming industry, regulators, and society as a whole will be necessary to disseminate the necessary care in the use of this form of entertainment.
What is your overall opinion on the regulation of the sports betting and online gaming market in Brazil?
The regulation of this segment in Brazil shows that the country is attentive to global market trends. However, like any regulation of previously unregulated matters, they are subject to changes to adapt to reality, in the face of confrontations with the difficulties of day-to-day compliance with the obligations imposed, I believe that adjustments will emerge along this path, which is not necessarily negative, as long as they result from a constructive debate among regulators, subjects of the gaming industry, and society.
Overall, I understand that regulation can bring greater credibility to the segment, due to the establishment of rules that will provide more security to players and more visibility to betting houses that operate in accordance with Brazilian law, through certification. In addition, projections indicate a considerable increase in revenue for the country, which will also result from the entry of several companies that will move the job market. Expectations are high for all involved.
What are the main goals/objectives of SGA for 2024 in the Brazilian market? And globally?Envisioning the future is something that is part of our daily lives. We seek to transcend horizons and propose to achieve high scalability for our platform with state-of-the-art technology development. Our resources are designed and planned with the purpose of providing operators with the management of an intuitive platform, which has easy visibility of flows for their better management, and providing players with the best gaming experience on the market.
Among our goals, we can list the continuous improvement of our platform, the development of new products, the exponential expansion of our activities, and the incessant offering of quality services, already known by our clients. These goals are independent of borders.
Source: Exclusive GMB
