Identifying players efficiently is crucial in the world of online betting, especially with the new governmental regulatory requirements. These regulations aim to protect both operators and users, ensuring that the betting environment is safe and authentic.
However, a significant challenge for betting companies is implementing a verification process that, while thorough, does not deteriorate the user experience or drive away potential customers due to the complexity or slowness of the process.
In this context, Legitimuz stands out for developing technologies that allow bettors to be identified quickly and securely, without compromising the user experience.
More specifically, the Know Your Customer (KYC) solutions offered by the company are designed to strictly comply with legal regulations while maximizing registration conversion rates.
Legitimuz unifies compliance and high conversion in the bettor identification process
Compliance with regulations such as SPA/MF Nº 1,231 requires a series of detailed checks, including the collection and authentication of users' personal and banking data.
In this scenario, Legitimuz, specialized in Know Your Customer (KYC) processes for the iGaming sector, provides services that meet these needs effectively, enhancing operational efficiency while maintaining an intact user experience.
More clearly, the company aims to optimize the conversion rate during the bettor's identity verification process through steps that implement technologies such as:
* Advanced OCR for Data Collection
Using Optical Character Recognition (OCR) technology, Legitimuz automates the capture and validation of information directly from user-provided documents.
This includes identifying data from identification documents with low image quality, significantly reducing the need for manual input, speeding up the entire verification process, and minimizing registration abandonment and human error.
* Automated Communication Validation
The company applies automated email and phone checks, enabling a fast and efficient process that verifies the user's contact information within seconds. This speed not only improves user satisfaction by reducing waiting time but also positively impacts the conversion rate, achieving a 94% success rate on the first attempt.
* Facial Recognition with Liveness Detection
To meet guidelines that require advanced authentication, Legitimuz offers 3D facial recognition technology, complemented by a passive liveness detection system.
This method uses depth analysis to confirm the user's physical presence in real-time, preventing fraud through static images or videos.
The system also compares the document photo, such as the Digital Driver’s License (CNH Digital), with the user's face, providing secure and accurate identity confirmation.
* Immediate Human Support and Advanced Authentication
One of Legitimuz's key differentiators is the immediate human support during the identity verification process, which is essential for quickly resolving any issues the user may face.
More clearly, when multiple failed verification attempts occur, a chat is automatically activated, allowing the user to directly contact a KYC specialist from the company.
This immediate support reduces frustration and prevents registration abandonment, ensuring that the bettor successfully completes the verification despite any challenges that may arise.
Become a Legitimuz partner and transform your platform’s operations
Legitimuz is established as the leader in the Brazilian KYC market for iGaming, offering solutions that combine advanced technology and effective support as the only KYC provider for iGaming in Brazil verified by GLI (Gaming Laboratories International).
As a result, platforms that integrate Legitimuz solutions not only comply with government regulations but also provide a smooth and secure experience for users, standing out as a major market reference.
By choosing Legitimuz as your partner, you ensure that your betting platform offers maximum security, operational efficiency, and an optimized user experience.
Contact us today to find out how Legitimuz can revolutionize your operation and maximize your conversion rates!
Meet the Legitimuz partner operators
Source: Legitimuz
