SOFTSWISS received recognition in categories such as
- Best Customer Service
- Innovation in iGaming Technology
- iGaming Leader of the Year
- iGaming Influencer of the Year
SOFTSWISS adheres to a 'player-first' ethical philosophy, highlighting its dedication to responsible gambling practices. With an 83% customer satisfaction rating, a strong focus on delivering the best player experience, and robust fraud protection, SOFTSWISS Managed Services was recognised as Best Customer Service at the EiGE Awards for the second consecutive year.
SOFTSWISS secured a win in the Innovation in iGaming Technology category thanks to its range of inventive features, including unique Sportsbook bonuses, a risk-scoring tool aligned with responsible gaming practices, and prime network jackpot campaigns, all ensuring players' engagement and safety. As a result of a recent network jackpot campaign, the average Bet Sum increased by up to 150% within 7 days of winning a jackpot.
Undoubtedly, the company's achievements and prominent wins would not be possible without the vision and strong commitment of its founder, Ivan Montik, who was recognised as the iGaming Leader of the Year. In its anniversary year, SOFTSWISS entered new markets and niches in online entertainment through acquisitions and partnerships, hired F1 star Rubens Barrichello as Non-Executive Director in LatAm, and became the company providing the richest game portfolio in the industry.
Valentina Bagniya, Chief Marketing Officer at SOFTSWISS, was named the iGaming Influencer of the Year for setting new trends in iGaming marketing. Valentina revolutionised the traditional approach to marketing in iGaming with award-winning marketing campaigns and in-depth industry reports. Her dedication and professionalism led to SOFTSWISS being recognised as the Brand Idol of the Year in 2023. Under her leadership, the company has taken the top spot in media for over three years in a row, and its brand awareness has grown five times.
Valentina Bagniya summarises: “Every single win or milestone reflects the harmonised work of the talented team and wise leaders. These accolades are our mutual triumph. I want to express my heartfelt gratitude to the industry experts who voted for our company and to SOFTSWISS professionals whose hard work made these achievements possible. This industry recognition will definitely fuel our inspiration to change iGaming for the better.”
SOFTSWISS invites its partners and clients to book a meeting at stand 2145 at the SiGMA Europe Summit to discuss future cooperation.
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka affiliate platform, the Sportsbook software and the Jackpot Aggregator.
In 2013, SOFTSWISS revolutionised the industry by introducing the world's first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
Source: GMB
