GMB - GLI has been preparing for years to operate in the regulated Brazilian market and was the first laboratory to be accredited by the Ministry of Finance. How did you reach this moment where we are about to open the regulated market?
Valter Delfraro Jr. – As you rightly said, GLI has been preparing for this moment for more than 17 years. This isn’t the first time I’ve mentioned this, but our Vice President for Latin America, the Caribbean, and Spain, Karen Sierra, has always visited Brazil, bringing her knowledge and that of GLI to the country. In other words, we have been dedicated to the Brazilian market for a long time.
They hired me three years ago when the market was just beginning to heat up, specifically thinking about this process of having a local person who speaks the language and understands the culture. So, at this moment, we are ready to serve all our clients, understand their needs, support them, clear up their doubts, and ensure that the whole process is as simple and smooth as possible.
Was all this done by GLI? Have the operators who are trying to obtain their licenses in Brazil and the government itself understood GLI's proposal to certify products, platforms, and games?
Actually, it’s we who have to understand the government because they are the ones determining what we will do. That is one of our great differentiators. We strive to thoroughly understand what they are asking for and align ourselves with what is needed and requested, to clarify doubts and make the process easier for game providers, platform operators, and operators.
The Brazilian certifications and requirements were very much in line with GLI standards, which helps a lot. Especially for those who are already certified in other markets, this will make it easier and quicker to achieve certification. And those who are just starting will also benefit greatly because by certifying in Brazil, they will be very close to other jurisdictions, making it easier to enter new markets.
One issue the industry raises concerns timelines. Will the laboratories be able to meet the government's requirements and the needs of operators or developers of games and platforms in time to start on January 1?
Well, I can speak for GLI. We have 24 laboratories around the world, and our way of working is to check which lab has the manpower available to do the work. We are very comfortable and confident that we will meet all our partners' deadlines. Of course, this doesn’t depend solely on us but also on those going through the certification process.
What do I mean by this? For example, we usually say that platform certification takes 6 to 8 weeks, but it depends on the client’s response time to what has been identified as a non-compliance issue. If they take three weeks to respond, half the timeline is gone. For those who are responsive and quick to reply, I believe there will be no problems.
So, is the timing more on the other side of the field?
On both sides. Ours, to do the work and report what is not compliant, and theirs, to respond quickly.
Do you expect that the clients who have worked with GLI and sought its solutions will be able to meet these deadlines and deliver to GLI what the government is requiring of them?
As far as we’re concerned, I’m sure they will. We are here to guide them, answer any questions they may have, and clear up anything that might make the process difficult to understand. So, I can say that as far as we’re concerned, we will succeed.
Source: Exclusive GMB