JUE 28 DE NOVIEMBRE DE 2024 - 13:36hs.
Well-defined goals and objectives

Lottopar implements strategic planning to enhance service quality

Lottopar presented this Tuesday (26) the strategic planning that will guide the actions and activities of the agency, with goals and objectives to be achieved for the coming years. The objective of implementing this model is to improve the quality of public services provided, raising the levels of oversight of lottery activities in the State of Paraná with the optimization of public resources, transparency and corporate governance.

The initiative, which seeks to modernize Lottopar's corporate practices, had the participation of Publix, a consultancy specialized in process management.

With this strategic plan consolidated and ready to be put into practice, the results obtained offer the population even more transparency about Lottopar's actions and activities. With this, the focus of public management turns to the results and objectives to be achieved.
 


For the Chief of Staff, Stefanny Fernandes, with the strategic plan defined, it is time to continue working to achieve the planned goals and objectives.

With this diagnosis, we know where we are and where we want to go. We have dozens of indicators, goals and objectives that must be achieved in the short, medium and long term. By achieving these objectives, Lottopar will continue to be a reference among state lotteries and, above all, with social returns for the population and savings in public resources.
 


Some of the strategic planning actions include:

- to be an innovative reference in the supervision of lottery games;

- to promote the social and economic development of Paraná through the administration and supervision of the public lottery service;

- to establish a reference organizational management, driven by transparency, regulatory compliance and efficient management of processes;

- to establish itself as a reference in promoting safe gaming, through rigorous supervision, data control and maintenance of high security standards;

- to become a reference in the aspect of responsible gaming, involving lottery operators, players, strategic partners and the community in general.

Lottopar's Administrative and Financial Director, Rogério Cesar Nogueira, commented: "With the support of this consultancy and this strategic planning, we seek to deliver better results, with economy and transparency. It was a joint effort between Lottopar's employees and Publix and I am certain that we will continue to deliver a quality service."

Source: GMB