The new gambling addiction prevention solution was developed by Netrin to meet the specific needs of the betting market, in line with the ordinances and regulations in force in Brazil.
With a focus on promoting a safer and more responsible gaming environment, the tool uses advanced technology to identify behavior patterns associated with the excessive use of betting platforms, allowing for personalized preventive interventions.
“With the new regulations, we understand that prevention is the most effective way to ensure bettors’ health and maintain operations in compliance. Our platform not only meets legal requirements, but also offers strategic insights and essential KPIs to promote a safe and responsible betting environment. We are delivering a robust solution that combines technology and social responsibility, so that operators not only comply with the regulations, but also lead by example in the Brazilian betting market,” said Dielson Haffner, Head and Partner of Netrin.
At the same time, the BPO service for customer service and SAC brings greater operational efficiency to sports betting operators, ensuring that customer service, complaints management and real-time support processes are carried out with excellence.
In addition, the inclusion of a specialized Risk Desk ensures the continuous analysis and monitoring of transactions, preventing fraud and strengthening the integrity of operations.
Solutions aligned with regulations and security
With a deep understanding of regulatory legislation and with renowned national clients in various segments, Netrin delivers 100% compliant solutions, including recent regulatory updates.
This alignment reinforces the company's commitment to helping operators quickly adapt to new demands in the sector, such as the application of responsible gaming policies and compliance with legal obligations related to data protection and prevention of money laundering.
Technological and operational differentials
The new solutions have cutting-edge technological resources and are supported by Netrin's regulatory expertise. Among the main differentials are:
- Complete integration with betting platforms via API, enabling automated workflows.
- Advanced behavioral monitoring, using machine learning to identify risks associated with gambling addiction.
- Qualified BPO team, with professionals trained to meet specific demands of the sports betting sector.
Netrin is a leader in compliance and risk management solutions, offering an integrated technology platform that serves sectors such as sports betting, retail, industries and services. With expertise in anti-money laundering, identity validation (KYC) and third-party approval, the company continually seeks to innovate and contribute to market security and compliance.
Source: GMB
