LUN 25 DE NOVIEMBRE DE 2024 - 05:39hs.
Player protection

Lottopar becomes the first lottery in Latin America to provide its own self-exclusion tool

Lottopar created a tool aimed at responsible gambling and, from now on, bettors who feel the need to self-exclude from betting sites can do so directly via a link, without the need to enter each of the authorized operators in Paraná. The user's decision will be made effective on all portals within 24 hours of the request.

During the exclusion period, the account is limited only to checking history and withdrawing remaining balances. The minimum self-exclusion period is 30 days, but it can be indefinite. Reactivation of registration will be automatic after the period defined in the self-exclusion.

In addition to the inclusion of this functionality on the platform, the self-exclusion tool continues to be mandatory on the website of each sports betting operator licensed in Paraná. Lottopar (Paraná State Lotteries) requires operators to keep this functionality active within the sports betting website so that the bettor can request self-exclusion.

When self-excluding from a sports betting site, within 24 hours the applicant will be excluded from all other sites. Furthermore, operators must offer bettors an exclusive service channel to assist potential gambling enthusiasts, which allows people to signal to authorized operators that they no longer wish to use these sports betting sites for a certain period or indefinitely. These actions are only valid for sports betting sites licensed by Lottopar.

For Lottopar's Operations Director, Fabio Veiga, this is another initiative from the municipality aimed at providing healthy and safe entertainment for gamblers from Paraná. “Self-exclusion is part of this responsible gaming policy and now it has become much simpler and more agile for bettors to signal that they wish to stop playing, whether for a time limit or indefinitely, without the need to log into each of the operators' websites."

By analogy, it’s as if a person with alcoholism problems had to enter the bar and announce that they wanted to stop drinking. With this functionality, the bettor no longer needs to enter the sports betting website to communicate that he wants to stop playing, he makes this communication via the Lottopar platform,” he concludes.

Source: GMB