MIÉ 18 DE SEPTIEMBRE DE 2024 - 06:30hs.
Nicola Cainero, COO

"Timeless Tech is proud to be an aggregator of top-tier games in Brazil's iGaming industry"

Nicola Cainero, COO of Timeless Tech, highlights in this exclusive interview with GMB, the company's extensive offering with over 12,000 games from 80 providers, including Evolution and Pragmatic Play, as well as planned expansions with Relax Gaming and others. Timeless Tech adapts its solutions to the Brazilian market with a focus on regulatory compliance and localized content, tackling challenges in Latin America with innovative gamification tools and dedicated support for operators, aiming to stand out in a competitive landscape.

GMB - What is Timeless Tech's main characteristic? Is it being a top-tier aggregator?
Nicola Cainero -
At Timeless Tech, we pride ourselves on being a top-tier Game Aggregator in the iGaming industry, mainly because of our focus on stability, scalability, and exceptional customer support. Our "Future Ready platform" is all about giving operators seamless integration and continuous support, which makes us a solid partner for anyone in this space.

We already offer a vast range of over 12,000 games from more than 80 providers, including big names like Evolution and Pragmatic Play. Plus, we’re always expanding our portfolio, currently working on integrating even more great providers like Relax Gaming, TaDa, Fazi, and others to ensure a complete and diverse iGaming experience.

How does Timeless Tech plan to adapt its iGaming solutions to meet the specificities of the Brazilian market?
Since LatAm is a key market for us, we understand the unique needs of the Brazilian market and know exactly where we can carve out our place in this competitive, high-growth environment. We leverage our deep understanding of local player preferences and the evolving regulatory landscape to offer tailored iGaming solutions. Our "Future Ready platform" is built to ensure compliance and provide localized content, which makes us a dependable partner for operators looking to succeed in Brazil’s dynamic market

 

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 What are the main challenges that Timeless Tech faces in expanding its presence in Latin America, especially in Brazil?
Expanding our presence in Latin America, especially in Brazil, comes with its share of challenges. We need to adapt to a variety of market conditions and keep an eye on the regulatory landscape, which can be a bit tricky. But honestly, that's just one part of the puzzle. The bigger focus for us is on enhancing our gamification tools to really meet the needs of this dynamic market.

Right now, we offer a solid range of gamification tools like Game of Slots, GameBox, and FunBonus. These are all designed to boost player engagement and retention, which is crucial for online operators. But we’re not stopping there. We’re also working on adding new features, like mini-games and a loyalty system, to help our partners not just keep their players, but attract new ones too. In a market as competitive as Latin America's iGaming scene, having these kinds of tools can really make a difference.

What specific benefits can iGaming operators in Brazil expect from integrating Timeless Tech's Game Aggregator?
iGaming operators in Brazil can expect tremendous value from integrating our Game Aggregator at Timeless Tech. When you choose to work with us, you're not just getting a technical integration; you're gaining a partner. We're always 100% behind every integration, ensuring that each operator has a dedicated account manager to make the process as seamless as possible.

Our team goes beyond just integration by offering expert advice on utilizing our Bonus Engine, which includes our Jackpot System, Tournament features, and Free Games API. We also provide innovative gamification tools like Game of Slots to keep players engaged. With our excellent support team and a growing portfolio of thousands of games, we ensure you have everything needed to thrive in Brazil's dynamic iGaming market.

How can Timeless Tech's Bonus Engine, including the free Jackpot system, attract and retain Brazilian players?
Our Bonus Engine, including the Jackpot system, is designed to attract and retain players by being highly adaptable and customizable to fit any operator's needs. However, it's crucial to understand that the Brazilian market and its players are unique. Their preferences and behaviors differ from other markets, which is why a one-size-fits-all approach won't work here. A successful jackpot system requires more than just a good setup—it demands ongoing fine-tuning with data-driven insights to understand how to segment players and what they truly seek in a gaming experience.

To ensure this, we provide personal assistance. Our Product Owner, Matic Kogovsek, is involved in every jackpot integration from the beginning. He’s a key figure in understanding the operator’s specific needs, guiding them through the process, and using data analysis to optimize the jackpot settings. This personalized approach helps not only with player retention but also in driving a higher GGR on a monthly basis.

It’s also essential to recognize that success with jackpots doesn't happen overnight, especially in a diverse market like Brazil. Operators must learn how the system works and continuously adjust to the evolving preferences of Brazilian players. With the right guidance and strategy, the results will follow, and that’s something we stand by 100%.

 



What strategies is Timeless Tech implementing to ensure regulatory compliance in the Brazilian gambling market?
To make sure we stay on top of regulatory compliance in the Brazilian gambling market, my team and I at Timeless Tech are always in close contact with our established partners and operators in Brazil. We don’t just monitor regulatory news and trends; we also keep an ear out for any rumors circulating in the market. Being in touch with people who have a strong understanding of the local landscape helps us stay one step ahead.

Take the recent tightening of regulations around online casino games, for example. When the Brazilian government introduced new requirements like higher licensing fees and the need for companies to be incorporated under Brazilian law with a local partner, we were already in the loop thanks to our network and close monitoring?.

This allowed us to keep everything on track and make sure that both our operations and those of our partners remain smooth and compliant. Being this plugged into the market really makes a difference.

What are Timeless Tech's plans for collaborations with Brazilian game developers or localized content adaptation?
We're already partnering with various Brazilian operators and developing new gamification tools tailored to the market. Beyond that, there are a few exciting things in the pipeline that we can’t fully disclose just yet. But if everything goes as planned, these initiatives will significantly benefit our partners in Brazil and the broader LATAM region. Stay tuned, as these collaborations could lead to some fantastic opportunities for localized content and deeper engagement with Brazilian players.

How does Timeless Tech intend to compete with already established iGaming platforms in Brazil?
As we’ve discussed, the Brazilian market holds enormous potential, but it's also a well-established part of the iGaming world. Competing with long-standing operators like Lottoland, Jackpot City, or newer players like bc.game is a challenging feat. The competition is intense, and big game aggregators like Softswiss, Slotegrator, and SoftGamings already have a significant share of the market.

However, we believe our flexibility and scalability set us apart. What really gives us an edge is our exceptional account management and support teams. Unlike some of the larger, more rigid aggregators, we pride ourselves on being adaptable to our customers’ needs, offering a level of personalized support that they won’t find elsewhere. This focus on tailored service and responsiveness is our winning ticket in this competitive race.

That are the competitive advantages of Timeless Tech that can attract iGaming operators in Brazil compared to its competitors?
Breaking into the Brazilian market is definitely a challenge, especially when we’re looking to partner with big operators like Lottoland, Jackpot City, and the fast-growing bc.game. We know these names have been around for a while, and competing in a space where aggregators like Softswiss, Slotegrator, and SoftGamings already hold a big share is no easy feat. At Timeless Tech, we’re fully aware that many operators have strong ties with these big players, which can make it tough to get in.

But honestly, we’re not afraid of a challenge. What sets us apart at Timeless Tech is our flexibility, scalability, and our commitment to top-notch account management and support. Unlike those larger aggregators that often have a more fixed way of doing things, we really focus on adapting to what our partners need, offering the kind of support that’s hard to find elsewhere. We believe that by being more responsive and hands-on, we can make a real impact and build valuable partnerships, even in a competitive market like Brazil.

We know what we’re up against, but we’re confident in what we bring to the table. We’ve got the right team and tools to make things happen. Who knows what the future holds, but we’re excited about the possibilities and ready to see where we can go from here.

 



What are Timeless Tech's expectations regarding the growth of the iGaming market in Brazil in the coming years?
When it comes to the growth of the iGaming market in Brazil, we’re keeping things realistic. We definitely have our hopes and expectations, but we’re not getting ahead of ourselves. It’s a long journey, and we’re still keeping a few surprises under wraps. That said, we’re not sitting back quietly either. We’ve got our eyes on Brazil, and sooner or later, we’re going to go after our well-deserved slice of the pie, hehehe.

How does Timeless Tech plan to educate and empower Brazilian operators about the advantages of its iGaming solutions?
That’s a great question. Brazil is definitely a promising and large market, but it's still catching up to some of the more developed iGaming markets in the US or Europe. There’s a lot of potential here, but both operators and players have a lot to learn and explore—though some, like bc.game, are already ahead of the curve and really understand what’s going on.

Educating and empowering Brazilian operators is going to be a gradual process. It’s not just about showing operators how to use our tools and solutions; it’s also about making sure players understand the iGaming world and the importance of responsible gambling. Of course, this goes for operators as well. They need to learn how to leverage tools like gamification and effective marketing strategies to keep their operations running smoothly and sustainably. It’s all about building knowledge from the ground up and making sure everyone’s on the same page.

Source: Exclusive GMB