One of KTO's main goals is to be trustworthy for its players. Proof of this is that KTO obtained the license to operate 100% legally in Brazil, granted by the Ministry of Finance in 2025.
To reinforce its commitment to transparency, KTO has prepared a list of facts for which the company is trustworthy, based on research data and legal responsibility actions.
“Fairness is key to trust in the iGaming industry and at KTO we understand that our players need to be sure that the games they play are fair and impartial,” says Head of Research Svilen Madjov.
Below are the facts that make KTO trustworthy:
Reasons that make KTO trustworthy
The list below contains solid facts that make KTO trustworthy, both in terms of compliance with the guidelines of the Brazilian authorities and in terms of withdrawals and customer support.
1. KTO is a 100% legal betting house in Brazil
KTO was one of the first brands to apply for a license to operate in Brazil, complying with the guidelines of the Ministry of Finance and other authorities. Therefore, KTO is safe because it is a legal betting house in Brazil, authorized by application no. 2.093/2024, issued by the Ministry of Finance.
Now, everyone will be able to bet with even greater security and transparency at kto.bet.br, which reinforces our commitment to transparency and legal compliance, ensuring that players have a reliable experience at our casino. At KTO, your account is safe and you can continue to play with peace of mind and responsibility.
2. Random Number Generators (RNG) make KTO reliable
KTO ensures a fair and secure gaming experience by using certified Random Number Generators (RNG), which are regularly tested to ensure the fairness and unpredictability of game results.
“RNG is an essential tool that helps providers and operators to show transparency in game results, tested and certified by laboratories approved by government regulators, such as eCogra,” comments our Head of Research, Svilen Madjov in a recent research on Fair Casino.
3. KTO offers secure and instant withdrawals
This study on withdrawals and deposits at online casinos in Brazil showed that KTO is the platform that makes the fastest withdrawals for its players, via PIX. The test was carried out with 9 other casino platforms, and during the period analyzed, KTO's overall average was 5 minutes, with instant withdrawal being the fastest.
4. Partnerships with the best providers show that KTO casino is reliable
KTO attests to its commitment to quality and security by partnering with the best providers and developers of online casino games in the iGaming industry, all to provide the best for its customers. See below some examples that show that KTO casino is reliable.
PG Soft: Present with the most popular slot games, KTO is the home of PG Soft in Brazil, with Fortune Tiger and Fortune Rabbit as its greatest hits.
- Pragmatic Play: One of the world's largest game developers, Pragmatic Play is the creator of the hit slots Gates of Olympus 1000 and Sweet Bonanza.
- Spribe: The most popular crash game provider is also here, with its most popular crash games, such as Aviator – the little plane game and Mines.
5. KTO is reliable because it has a real presence in Brazil
KTO has a physical presence in Brazil, which sets it apart from many casinos controlled by international entities or hosted on shady websites. We believe that a large part of what makes KTO reliable is that we operate in Brazilian society and not just online.
You can come meet us at our events and talk to our local talents, which makes us more accessible and ready to offer not only games, but a solid and transparent partnership in every round.
6. Efficient customer support and service
KTO's customer support is highly efficient and friendly, ready to help users with any need. According to our Customer Support survey of the Top 10 Online Casinos in Brazil, KTO's customer support has the best score of 4.4/5. In addition, our live chat performed well in terms of speed, and can be accessed in an average of 2 minutes.
The support is staffed by Brazilian agents, directly in your native language. In addition, KTO is trustworthy because it is actively engaged in Reclame Aqui, making its presence felt with transparency and commitment to resolving issues quickly.
7. International operating licenses
In addition to having applied for a license to operate in Brazil, KTO is licensed by renowned authorities such as the Curaçao Gaming Control Board (GCB) and the UK Gambling Commission, proving its reliability and compliance with strict standards of security, fairness and transparency.
Recently, something that makes KTO even more trustworthy is that the casino became a member of the International Betting Integrity Association (IBIA), an organization that promotes integrity and combats illegal activities in the online gaming sector. This affiliation further reinforces the KTO platform's commitment to being trustworthy in offering a safe and fair betting environment for its users.
8. KTO is trustworthy for its privacy policies
KTO adopts strict privacy policies to protect players' personal data. The platform collects essential information, such as identification, financial and browsing data, using state-of-the-art encryption to ensure security during data transmission.
The information is stored in secure databases and is only accessible to authorized personnel. KTO also complies with data protection laws and allows players to exercise their rights over their personal information, ensuring a safe and private gaming experience.
9. KTO Promotes Responsible Gaming
KTO promotes responsible gaming through various tools and policies to ensure a safe experience for players. Users can set deposit, bet, loss and session limits directly in their accounts, as well as choose to self-exclude their account temporarily or permanently if necessary.
Source: KTO blog
