Conversion is the heart of success in any digital marketing strategy, and in the iGaming sector, it translates into transforming potential players into loyal customers.
However, many operators still face significant challenges when trying to optimize the onboarding process, which often becomes a bottleneck for user adhesion.
With this in mind, Legitimuz understood this need and brought a technology that can transform this reality.
The importance of a good onboarding process in iGaming
Legitimuz understands that an efficient KYC onboarding process must be quick and simple, without compromising security and compliance.
This is because a lack of optimization in this process can generate frustration and abandonment on the part of users, in addition to negatively impacting the platform's results.
To optimize the user experience and increase conversion, Legitimuz suggests eliminating friction points such as:
* Excessive registration steps: long registration processes can demotivate users.
* Repeated document requests: requesting the same documents several times generates dissatisfaction.
* Delay in identity verification: long times to validate information can drive bettors away.
* Complicated interface: difficult navigation can prevent registration from being completed correctly.
* Lack of immediate support: the absence of real-time assistance can lead to abandonment of the process.
Legitimuz's solution to this problem
With the aim of providing the necessary support to operators in the sector, Legitimuz developed a solution that not only speeds up this process, but also ensures regulatory compliance.
In other words, the great innovation lies in the ability to reuse documents verified on other platforms, which considerably reduces the time needed to complete the verification and provides a more fluid experience for the user.
With Legitimuz, 8 out of 10 customers are already enjoying the benefits of this technology, which has proven to be a significant differentiator for companies seeking to increase customer conversion in the competitive iGaming market.
By eliminating redundant steps and providing a more agile and simple process, Legitimuz directly contributes to customer retention, a crucial factor for success on any betting platform.
In addition, the reduction in bureaucracy and the improvement in the platform's usability make bettors feel more comfortable and confident, resulting in greater satisfaction and loyalty.
The result? The highest conversion rate on the market, with over 98% approval.
How about getting to know Legitimuz's experts up close?
For those who want to better understand how Legitimuz can transform their platform and increase conversion, the company will be present at the SBC Summit Rio 2025, from February 25 to 27, at Riocentro, Rio de Janeiro.
The event is an excellent opportunity to get to know Legitimuz's innovations up close and discuss how its solutions can be applied to improve performance in the iGaming market.
With solutions like these, Legitimuz is shaping the future of iGaming and helping its clients achieve increasingly better results.
Click here and talk to a Legitimuz expert now
Source: Legitimuz
