With customer service available 24 hours a day, seven days a week, and a diversified portfolio of services, the collaboration has been key for Betsul to continue improving its operations and consolidating itself as a reference in the sector.
“Our journey alongside Expertise has been marked by our commitment to customer satisfaction. Over these six years, we have worked hand in hand to ensure differentiated service, which not only resolves doubts, but also adds value to the players’ experience. This celebration reflects our commitment to offering an increasingly efficient and humanized service,” says Fernando Garita, CEO of Betsul.
Founded in 2019, Expertise Soluções has stood out in the market by offering strategic consulting, specialized agents and innovative technologies for process optimization and customer service. Initially focused on the gambling sector, the company has expanded its operations to several segments, maintaining its commitment to excellence and personalized services.
“As pioneers in betting services in Brazil, we face the challenge of structuring support for a growing and demanding public. With Betsul, we have overcome obstacles such as peaks in high volumes of interactions, managing expectations and the need for agile and efficient responses,” says João Victor Lima, Customer Service Manager at Expertise.
Regulated in the betting market, Betsul was created in 2019 and is the first bookmaker in Brazil to receive the RA1000 seal from 'Reclame Aqui'. The company offers full support 24 hours a day to ensure the best experience for its players, in addition to maintaining initiatives that prioritize responsible gaming.
By registering on the website, for those over 18 years of age, the player has access to a wide range of national and international sports and competitions, casinos, live casinos, e-sports and instant bets. Find out more at https://www.betsul.bet.br. Authorization by Ordinance SPA/MF No. 255/2025.
Source: GMB
