DOM 19 DE MAYO DE 2024 - 02:05hs.
Marlei Silva, firm’s Product Manager

"In Mercado Pago we offer speed and security for the success of Caixa Online Lotteries"

Recently, Caixa launched its online betting site for its lotteries in Brazil. In that process, the company Mercado Pago was chosen through a bidding process to provide the payment transactions service. Games Magazine Brasil had an exclusive dialogue with Marlei Silva, Product Manager of MP, about this new service offered to its customers: 'With Online Lotteries, Caixa Econômica Federal is investing in digital transformation, a universe in which Mercado Pago has great expertise.'

GMB - Tell us a little bit about how this agreement between Caixa and Mercado Pago was generated to work together with online lotteries.
Marlei Silva - The process was carried out via a bidding process, since it is a federal public institution. We were the first selected company thanks to the quality of our services and the large user base already registered in our platform. Our checkout solution offers the security and agility that the Online Lottery portal needs to process the bettors' payments and is therefore a very positive partnership.

Specifically, what is the participation of Mercado Pago in the betting process and what is the step-by-step so that the winner player receives the prize?
Mercado Pago does not participate in the betting process, only in the payment transaction. The Online Lottery portal has our checkout solution, ensuring speed and security.
The receipt of the prize follows the rules and regulations of Caixa Econômica Federal, also applied to lottery houses. In the case of the portal, the winner also has the option to receive the bet prize directly in the Mercado Pago account, for amounts up to R $ 1,903.98 (US$ 467).

Why do you think that Caixa chose Mercado Pago?
We were the first selected firm in the bidding process for offering an agile service with high approval rate, very important points for the success of the Online Lotteries portal. Caixa Econômica Federal is investing in digital transformation, a universe in which Mercado Pago has great expertise. With our technology, we make it easier people’s day to day and transform their relationship with money.

How do you evaluate the digital transformation that Caixa is giving with this online lottery site?
It is a very positive move, to offer other alternatives and ways for making bets. The digital transformation that Caixa Econômica Federal is promoting with this launch will reach a new audience that is close to technology.

Does the company have exclusivity in this process or can other ways of payment be implemented by Caixa in case they reach agreements with other companies that compete with MP?
Mercado Pago is the only company to process payments on the portal at the moment.

How much betting has been recorded since the implementation of the system and what are the expected numbers for the future? Can Caixa’s Online Lottery become a key point within Mercado Pago income?
The betting and results data are information from Caixa Econômica Federal, to which we do not have access. For Mercado Pago, it is a partnership of great importance, with a great potential volume of transactions carried out.

Are there plans for new work in conjunction with Caixa in the future?
We are always open and seeking new possibilities with several companies, offering financial solutions to simplify people's lives and transform their relationship with money.

As you know, Brazil is in a process for a future legalization of the gaming market, in which sports betting and online casinos require reliable payment processes. Could Mercado Pago be an option for these websites in the future? Do you already offer this service in any country?

The regulation of gaming is still in process in Brazil, so we will not comment on the topic. What we can affirm is that Mercado Pago is able to offer agile and secure payment services for online transactions.

Source: GMB Exclusive